top of page

RMA - Retailer

Thank you for choosing ILUMINAR Lighting. To initiate a request for a return merchandise authorization (RMA) number in accordance with our warranty policy, please fill out the form below in its entirety. Once submitted, a customer service representative will process your request and contact you within 1 business day. We appreciate your business.

Please email images of your issues to rma@iluminarlighting.com to complete the RMA Form

RMA - Retailer

Product
Voltage / Lamp type
Original Packaging
Ballast or LED Driver
Reflector
Lamp or LED Bars *
Wieland Power Cord or Nema Power cord *
I confirm we have run on-site testing for functionality and we confirm from our testing that this fixture/ these fixtures is/are defective. *
I confirm that all accessories included in the original sale (power cord, lamp, reflectors, etc) are being returned with the product. *
I agree to pay shipping costs, a 5% restocking fee (total value of all returns), and the $15 USD testing fee if returned products are tested and are found to be functional units. *
bottom of page